Some common issues in Thailand's logistics dedicated lines

The Thailand logistics line, with its geographical, economic, policy, trade and other environmental advantages, serves as a platform for communication between China and Thailand and the international community. The following Thai logistics editor has compiled some common questions for you:

1. Ensure that the agreement terms are repeatedly confirmed on the back of the logistics list (usually referred to as endorsement) and confirmed with Zhongtai Logistics Company.

Generally speaking, the agreement terms on the back of the logistics list are the transportation contract signed between the consumer and the logistics company. Before sending, consumers must confirm the terms of the agreement on the back of the logistics list. If the customer has a large number of couriers every day, it is recommended to sign another contract with the logistics company to effectively prevent disputes.

At the same time, it is necessary to accurately fill out the waybill and confirm the recipient's address and phone number to avoid situations where the recipient cannot be contacted.

2. Valuable items should be insured based on this.

It is recommended to purchase corresponding insurance for valuable items such as mobile phones, watches, computers, etc. to prevent damage and avoid claims in case of disputes. " The declared value of goods when purchasing insurance should be truthfully filled in. If you are not clear about the details of insurance, you must consult the courier company and request them to provide necessary written explanations.

3. Submit an express signed and preserved waybill

When the express delivery is handed over to the logistics clerk, the logistics clerk who receives the goods should sign according to their own signature and the work permit.

4. Inspect the goods first and sign for them later

For parcel express delivery, carefully inspect the outer packaging upon receipt to see if there are any signs of unpacking, contamination, etc. According to the Logistics Service Standards, logistics companies have the obligation to require recipients to open and inspect the goods before signing for them. If some logistics companies do not comply with this standard, they can choose to refuse to sign for it; If the item is urgently needed and the logistics company refuses to accept the unpacking inspection, an explanation such as "unopened goods content" can be marked on the waybill.

For "online shopping" products in e-commerce, it is possible to agree with the seller on the terms of unpacking and inspection, and require the seller to write them on the waybill. If there is a shortage or damage after the unpacking inspection, it can be returned or the logistics salesperson can write written materials to prove it, take photos, and immediately call the merchant or logistics company customer service personnel (remember the names or numbers of the customer service personnel and express delivery personnel).